The Hidden Cost of Manual Orders: Why Your Trade Brochure Is Slowing You Down

Most suppliers still rely on phone calls, emails, or physical brochures to take trade orders, but few realise how much time and money it’s actually costing them.

We crunched the numbers.

🕒 For every order that comes in manually, your team could be spending 15–30 minutes chasing details, confirming pricing, and keying data into systems.

Now imagine doing that 50 times a week

Here's what that looks like over a year — and how an ordering app can cut that admin time by up to 90% 👇

📦 Brochure + Manual Order Workflow (Typical)

  • Customer browses a physical brochure or a PDF
  • Calls/texts/emails their rep or account manager
  • Sales/admin manually:
  • Total admin time: 15–30 minutes per order

Multiply that by:

  • 30–100 orders per week
  • 48–50 weeks/year
🔍 Estimated admin time: 375–2,500+ hours per year

📲 Ordering App Workflow (DueTrade-style)

  • Customer places order directly in app
  • System handles:
  • Staff involvement: 0–5 minutes per order
Estimated admin time: 50–250 hours per year 💡 Time saved: 325–2,250 hours/year (That’s equivalent to 2–3 months of full-time admin staff time!)

Bonus: Cost Savings

Assuming admin time costs ~£15/hour:

  • £4,875 – £33,750 saved annually just by switching to an app.

Stay in touch

Need to maximise sales by creating a seamless digital journey for your most valued customers?

Get in touch


 sales@duetrade.co.uk

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